Person with Disability

How DAISI Assists People with Disabilities, their Carers and Families

DAISI is an independent not-for-profit charity that helps people with disability build their capacity to access opportunities within their communities. Since 1992 DAISI has assisted people in understanding their options, rights and responsibilities to make informed decisions.

The way government is providing disability support is changing dramatically with the introduction of the new National Disability Insurance Scheme (NDIS). The NDIS replaces support that has been provided by NSW Disability Services. It is gradually being rolled out around Australia and is now available across NSW, including the Far North Coast region.

DAISI Services Limited is a registered NDIS provider and can help with information, NDIS funded or fee-for-service assistance. For more information about how DAISI can assist in this area and useful links to other NDIS related sites, refer to the NDIS section of this website. More details about how DAISI can help at specific stages of this journey are included in each of our NDIS Information packages. Further general information, including about mainstream supports, can be found in the DAISI Factsheet available in the Useful Information section. Call us to find out more: DAISI Freecall 1800 800 340.

Disability Symbols

The following disability symbols and definitions are internationally recognised.

Audio Description for TV, Video and Film Symbol

This service makes television, video, and film more accessible for persons who are blind or have low vision. Description of visual elements is provided by a trained Audio Describer through the Secondary Audio Program (SAP) of televisions and monitors equipped with stereo sound. You can find out more here


Live Audio Description Symbol

A service for people who are blind or have low vision that makes the performing and visual arts more accessible. A trained Audio Describer offers live commentary or narration (via headphones and a small transmitter) consisting of concise, objective descriptions of visual elements: for example, a theatre performance or a visual arts exhibition at a museum. You can find out more here.


Braille Symbol

This symbol indicates that printed matter is available in Braille, including exhibition labelling, publications and signage.


Closed Captioning (CC) Symbol

Captioning television programs allows the soundtrack of a television broadcast to be displayed as text on the screen to assist deaf and hard-of-hearing viewers. There are two types of captioning: closed and open. ‘Closed’ captioning is hidden from the normal TV picture and requires a Teletext decoder to view. ‘Open’ captions are not hidden from the normal picture, and cannot be turned off. They appear on videos and television pictures for items such as a translation of a foreign language film.


Assistive Listening Systems Symbol

These systems transmit sound via hearing aids or headsets. They include infrared, loop and FM systems. Portable systems may be available from the same audio-visual equipment suppliers that service conferences and meetings.


Accessible Print Symbol

The symbol for large print is 'Large Print' printed in 18 Point or larger text. In addition to indicating that large print versions of books, pamphlets, museum guides and theatre programs are available, you may use the symbol on conference or membership forms to indicate that print materials may be provided in large print. Sans serif or modified serif print with good contrast is highly recommended, and special attention should be paid to letter and word spacing.


Volume Control Telephone Symbol

This symbol indicates the location of telephones that have handsets with amplified sound and/or adjustable volume controls. 


The Information Symbol

The most valuable commodity of today's society is information; to a person with a disability it is essential. For example, the symbol may be used on signage or on a floor plan to indicate the location of the information or security desk, where there is more specific information or materials concerning access accommodations and services such as "LARGE PRINT" materials, audio cassette recordings of materials, or sign interpreted tours.


Sign Language Interpretation Symbol

The symbol indicates that Sign Language Interpretation is provided for a lecture, tour, performance, conference or other program.


Telephone Typewriter (TTY) Symbol

Also known as text telephone (TT), or telecommunications device for the deaf (TDD), TTY indicates a telephone device used with the telephone (and the phone number) for communication between deaf, hard of hearing, speech-impaired and/or hearing persons.


Access to Low Vision Symbol

This symbol may be used to indicate access for people who are blind or have low vision, including: a guided tour, a path to a nature trail or a scent garden in a park; and a tactile tour or a museum exhibition that may be touched.


Accessibility Symbol

The wheelchair symbol should only be used to indicate access for individuals with limited mobility, including wheelchair users. For example, the symbol is used to indicate an accessible entrance, bathroom or that a phone is lowered for wheelchair users. Remember that a ramped entrance is not completely accessible if there are no curb cuts, and an elevator is not accessible if it can only be reached via steps.


Answers to Frequently Asked Questions - Disabilities


Links to Other Key Organisations

National Disability Insurance Scheme

The National Disability Insurance Scheme (NDIS) is the government’s new way of providing support for Australians with disability, their families and carers. It is focused on providing Australians under the age of 65 with a permanent and significant disability with the reasonable and necessary supports they need to live an ordinary life.

Freecall 1800 800 110.

Women With Disabilities Australia

Women With Disabilities Australia (WWDA) is the peak organisation for women with all types of disabilities in Australia. WWDA is run by women with disabilities, for women with disabilities.

Phone: 0438 535 123 or 

Centrelink – People with disability

Centrelink, is a Department of Human Services  program of the Australian Government. It delivers a range of government payments and services.

Phone: 132 717

Ability Advocacy

Ability Advocacy provides support, information and training to help people with disability to exercise their rights and to understand their responsibilities.

Phone (02) 6628 8188 or Freecall 1800 657 961.

Commonwealth Respite & Carelink Centre - Far North Coast

The Commonwealth Respite & Carelink Centres have been providing support to carers since 1997 as part of the National Respite for Carers Program.

Freecall 1800 052 222


My Choice Matters

My Choice Matters is a project of Council of Intellectual Disability to help people get prepared for the changes to the disability support system.

Phone (02) 9211 2605 or Freecall1800 144 653 or email

Ability Linkers

Ability Linkers connect people with disability, their families and carers in the community.