Collaborating for our Community

Hi All,

I am writing to share some great news… DAISI has been developing and growing at a fast pace over the previous 12 months.

We are developing our NDIS services and are so excited with how it is going. We are working in our communities to support people to get the outcomes they need from their NDIS supports. We are providing Support Coordination, NDIS information, Plan Management and also working with sole traders to develop their practice.

In doing all of this we now have a great new Partner, The Family Centre Australia. I have included the media release about our partnership below for you all to read. We are two values-based community organisations that are working closely together; I am so happy about the opportunities we are developing together and will keep you posted.

We are already going to share a new site at Varsity Lakes in South East Queensland and are looking forward to the journey ahead.

Yours, Joanne


The Family Centre and DAISI – Collaborating for our Community

The Family Centre (TFC) and DAISI have agreed to a partnership that will use our combined strengths and create stronger and more sustainable organisations.  We have a shared vision, values and purpose, and a clear focus on delivering high quality child, youth, family, aged and disability services.

Our partnership allows a more integrated and responsive approach to working with our customers across the Far North Coast and the Gold Coast regions. Our joint strategy will share resources to grow, strengthen our organisational systems, create new opportunities for our people and most importantly; increase our social impact.

Message from our Directors

“DAISI have carefully considered partnering with other organisations for some time. The Family Centre met all our selection criteria and we are very confident that we’ll be better together. Our organisation is approaching the partnership with the best interests of our community at heart and a commitment to deliver great outcomes for the people and communities we serve, now and into the future” said Trent Rees, Secretary DAISI.

“We’re delighted that DAISI have chosen to unite with TFC and are excited to be working with a highly respected organisation that shares our values and works closely with their community. This is in many ways a perfect match of organisations and together we will add value to our communities and increase our social impact” said Pam Mitchell, Chairperson TFC.

If you have any questions regarding the above please contact David Boutkan or Joanne McLean

Welcome to DAISI’s new blog

Welcome to the first ever DAISI Blog

I was reading the other day about how community is developed, how we build the fabric of our communities. One thing that struck me as critical to building the strength of a community was the importance of the stories we tell; our stories seem to bind us together.

We need to listen to each other, hear each other’s stories. Telling our stories helps us understand each other, helps us see how similar we are.

We all have stories of challenges, we all have stories of friendship, we all have stories of loss and we all have stories of growing up and changing, some of us are fortunate to even have stories of love. These stories show how human we are. When we listen to each other we learn to see each other. not just in that passing by way with a nod, but really see each other.

I have decided to tell you a bit of the DAISI story from this year. In May last year I decided to come and work at DAISI. It has been a challenging, interesting, exhausting and amazing time. There has been a lot of change. We have learnt so much from each other and from you, about how we needed to grow and change to help build our community.

Early on we realised we needed to ask people what they needed from us. For too long people have been talking but not listening. So some of the DAISI team went out and asked. We talked to older people, we talked to people who have no homes, we talked to people with a disability, we talked to carers - we talked to as many people as we were able to.

The stories we heard told us people feel isolated, have no transport, can’t always understand the options available to them so sometimes need information or someone to talk it through with. Some people talked about not having a chance to be part of things and contribute what they can, because often people only see what they can’t do.

Through listening to these stories we now have an idea of how we need to move forward and do better in building our community. We are helping people through the NDIS, providing support coordination to assist them find the right information and the right services, and to talk through any issues with their plans. We are also developing the way we provide information and support to make it easier to access and help more people. We are hopeful we will also get some new projects off the ground to help people feel less isolated. Most importantly we will keep listening.

Joanne McLean, CEO, DAISI Services Ltd.