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Aged Care Glossary

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Term Definition

The Department of Health and Ageing (the Department) may impose sanctions if an approved provider is not complying with its responsibilities under the Aged Care Act 1997. The decision to impose sanctions is not taken lightly and includes consideration of issues such as whether the non-compliance is minor or serious, whether it has occurred before and whether it threatens the health, welfare or interests of the care recipients.

Different sanctions may be imposed, depending on the circumstances of the non-compliance. In all cases, care recipients of the affected service receive a letter telling them about the problems that caused the sanction and what the service must do to fix these problems. The service is also expected to meet with care recipients, tell them about the identified problems and explain what the service will be doing to fix them. The Department closely monitors the service to ensure that problems are fixed quickly and that care recipients are supported during this challenging period.

Information is published about sanctions on the Department’s website and includes the names and addresses of services, the names of the relevant approved providers, the actions taken by the Department under the Aged Care Act 1997, the reasons for those actions, relevant dates and the status of the services.

Security of tenure

Security of tenure is the security, or legal right of occupation, that a person has when a place in an aged care home is accepted.

Self-funded retiree / non-pensioner

People who fund their own retirement and don't receive any Australian Government means-tested pensions are known as self-funded retirees, and sometimes as non-pensioners.

Self-management programs

Self-management programs for chronic diseases provide support for people managing their chronic illness, usually by assisting them to change their behaviour in ways that will improve their health.